Visiting The New York Times

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I was very fortunate to be able to spend a week working with the Interactive News Technology Team at The New York Times June 22-26. I had met Aron Pilhofer, the editor of the group, at a couple of events in 2008, and he kindly visited our school in February for a research symposium. I also met Jacob Harris and Andrei Scheinkman on his team during SXSW. So, I was fascinated to learn more about the people behind such great interactives as the WordTrain, Rent or Buy, Living with Less, Run Well, and most recently, the New York City Homicide Map.

The department consists of ten employees with titles like Software Engineer, Interface Engineer and Interface Architect, although most of them defined their roles much more broadly than their titles indicated. Their backgrounds are varied, but they all have some combination of technical and journalism interest. Some have developer backgrounds, but have taken an interest in the storytelling aspects of journalism through data. Others are journalists in their training and experience, but have evolved on their own to the more technical aspects of Web development. Pilhofer has assembled a strong team that is uniquely qualified to do the work at hand. The team interfaces closely with Web Producers, Visual Designers and Graphics departments in developing the interactives.  The process, from inception to completion is somewhat different each time, allowing for a great deal of customization. I was impressed by the level of detail and ownership each member takes for his assigned projects.

All the members of Pilhofer’s team are male. This is of particular interest to me, and diversity was addressed as a concern by each of the people I interviewed. The problem is in the pool of candidates that demonstrate this unique combination of skills.  I feel we have an opportunity and a responsibility as journalism educators to see that our students get exposed to this aspect of storytelling, so that they might be driven to this type of role, or that they will be able to function on a digital team in which the presentation of data is a significant part of the story. I have had many female students that would respond well to this type of a position, given the appropriate introduction, context and training.

Some of the projects are individual interactives, like those mentioned above. Others are tools, like PUFFY, an image editor that allows users to upload photos and staffers to moderate the contributions, or Document Viewer, a tool that allows for easy viewing of large sets of documents, like Hillary Clinton’s schedule as First Lady. The team, in conjunction with ProPublica, was recently awarded a Knight News Challenge Grant for DocumentCloud, an open source project that will allow for the sharing of public source documents. Basically, they’re where the action is in journalism right now.

I also got to meet with Nick Bilton, of the Research & Development Lab and Andrew DeVigal of the Multimedia department. While I was there, I got to attend a presentation that DeVigal and his team, in collaboration with other groups, did for the award-winning project Choosing a President. I spent some time with Jim Roberts, editor of digital news, as well, and gained a good sense of the direction and leadership of the digital side of NY Times.

It was a fascinating week, and I learned a great deal. I have hours of audio interviews that I will sift through to determine themes and provide a general understanding of the processes of this elite group. I know that it is a competency that other organizations will be desperate to develop in the near future. I want to thank everyone I met at The New York Times last week for their kindness and hospitality. I was given access to most meetings and activities, and I sincerely appreciate this golden opportunity.  Lots more to come on this.

For more information on the Interactive News Technology team and other departments in which it interfaces, see this NY Magazine article, “The New Journalism: Goosing the Gray Lady.”

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Some good articles that don’t mince words about newspapers

Some are old, some new – but all tell it like it is. The sooner we come to grips with these things, the better.

Getting Past Newspapers’ Past – Jeff Jarvis – 10 things newspapers aren’t. The key here is “Newspapers are no longer magnets that will draw people in.” This is why they’ll never be able to charge for content under the current system.

Media and a “sense of community” – Daily Kos – refutes Washington Post article by Howard Kurtz (Lack of Vision to Blame for Newspaper Woes then the longer Death of Print?, May 11, 2009) in which he laments the loss of “community” in the demise of newspapers. Kos hits the nail on the head when he talks about how antiquated that view is: So I have no idea what Kurtz is talking about when he decries the lose [sic] of ’sense of community.’ I have found far more community online than I ever did in those dark, pre-internet days.”

The Survival of Journalism: 10 Simple Facts – Mindy McAdams – this is from 2008, but was resurrected today on Twitter and still applies. Basically, let’s stop living in the past and move on. “No one today goes to one spot online as the trusted information source. People don’t even go to five or six. Everyone goes to dozens, hundreds — more. A subscription scheme is therefore not workable.” Exactly. If newspapers were to start charging for online content, I’d have no idea which one I would want to align myself with via subscriptions and would there’s no way I could subscribe to content from all the places in which I currently access news.  McAdams delivers what is probably the most damning prediction, however. “Newspaper companies, in particular, seem unlikely to blaze the trail toward a viable business model for journalism.” And, that’s just sad.

More to come…

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Virtual Visit From Wilmington Star-News

Today in my Web Design class, we were very fortunate to have a Skype visit from members of the Wilmington Star-News (@starnewsonline) team. Judy Royal (@judyroyal), Shannan Bowen (@shanbow) and Jim Ware (@jimware) talked about their roles in the newsroom, use of social media and multimedia and the future of journalism. They provided excellent advice for new journalism grads and validated many of the ideas we have discussed this semester, including the concept of Web-first journalism and the importance of having a portfolio of Web and multimedia skills to show potential employers.  Great session, great use of technology and a wonderful opportunity for students to learn from pros!

We had some audio issues, apparently on our end, but we could hear them just fine. And, I had just downloaded the trial of Call Recorder for Skype, and didn’t realize the “Demo” banner would be on the video. Will definitely pay the $15 for the full version to remove that in the future.

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Links from Upcoming Indiana University presentation

I’ll be doing a couple of presentations at Indiana University this week, visiting with my friend Dr. Mike Conway. I’ll be speaking in his Vis Comm lecture about Multimedia Journalism and here are some of the links I will be addressing (so I can easily access during my pres).

Then I’ll be talking to faculty about Using Social Media in the Classroom.  Here are some of the links from that presentation:

My third presentation will be more of a discussion with some graduate students on Friday.  The topics we will cover will be trends in online journalism (mainly discuss trends at the NY Times to engage data), social media and journalism (@statesman & @coloneltribune), as well as using social media to create a personal brand.  I’ll talk about some of my own personal projects and blogs, and my use of Twitter. Some of the links I will probably address can be found on my delicious site.

I’m looking forward to a fun trip to Bloomington!

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SXSW time

Just a quick post to let you know about some exciting things coming up. Tomorrow is the big day. That’s when SXSW starts. The Interactive begins on Friday, switches over to Music next Wed, Film goes on the entire time. I, along with my graduate students, will be blogging during the Interactive at www.sxtxstate.com or Twitter @sxtxstate.  And, once the music starts, you can follow the action at onthatnote.com. As always, follow me on Twitter @cindyroyal.

My schedule is here: sxsw2009.sched.org/croyal

Hope to see you at a panel, show or party!

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Aron Pilhofer – Interactive Storytelling

Sorry I haven’t posted out here in a while. I’ve been pretty busy. Last week, we had a special presentation from Aron Pilhofer of The New York Times Interactive News Technologies team. You can read the story about his talk and watch the video on the TX State SJMC Web Site. Here are some additional photos from the event. Click on the photos to see in larger size.

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Trends in Social Media

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API Visual Journalism Workshop

Texas State University was selected as the site for the American Press Institute’s Visual Journalism Workshop. Over 60 students, faculty and professionals attended this session that covered visual strategies for both print and Web. Great discussion was held around the topics and there was much enthusiasm about the importance of visual storytelling. Check out the Twitter back channel for the event to read participant observations during the sessions. Watch some highlights of the event:

Slideshow of Photos

Mary Peskin of API provides an overview for the day.

Zach Ryall, Internet Editor at the Austin American-Statesman discusses data and social media.

Rob Schneider and Will Pry of the Dallas Morning News team talk about the design of their new print product, Briefing.

TX State graduate student Maira Garcia describes her internship working on the MTV Choose or Lose project.

Q & A with all the presenters

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Wordle Visualization for this blog

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Check out Wordle.net

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Renegades at the NY Times

If you’re a blogger, you know that feeling. You read something and you just can’t wait to blog about it. You’re jumping out of your skin before you can get the source article forwarded around to all your friends and colleagues. Well, today was one of those days.  I saw  this fantastic piece on nymag.com “The New Journalism: Goosing the Grey Lady” by Emily Nussbaum about the future of journalism via programming and interaction with data.    Those who read this blog or sit in my classes know that this is an area of deep interest to me, definitely an area of journalism that needs to be addressed and one in which I want to develop expertise in our program at TX State. And, one of the main subjects in the article, Aron Pilhofer head of the Interactive Newsroom Technologies group (described in the article as a “skeptical career print journalist with ‘nerd tendencies,’ one of the worried men who helped spearhead this mini-renaissance”), is coming to visit with us in San Marcos in February.  This is an amazing piece about the people behind these changes. Inspiration is a good place to start in understanding anything.

So, here are some of my observations from the article. First, great photo. If those guys are geeks, they made them look awfully cool.  B&W always helps.

A couple of passages really seem to describe quite nicely what the Times is doing, in terms of features, making it easy to understand for the uninitiated. “Each day, peculiar wings and gills poke up on the Times’ website—video, audio, “drillable” graphics.”

“It was a radical reinvention of the Times voice, shattering the omniscient God-tones in which the paper had always grounded its coverage; the new features tugged the reader closer through comments and interactivity, rendering the relationship between reporter and audience more intimate, immediate, exposed.”

One of the first new features the article talks about is the Word Train in which users are asked to submit adjectives on a topic. The program aggregates them in a visualization. “It was a kind of poll. It was a kind of art piece. It was a kind of journalism, but what kind?”

“Elements like the Word Train appear at first glance quite un-Timesian, but at second, they provide a philosophical jolt—what is the Word Train, after all, but a variation on the classic “streeter,” that roundup of quotes from twenty voters, this time done with many anonymous thousands?”

Casualities of War was the first interactive. “Grim and elegant, it aimed to ’show one person, but give the feeling that they’re one of many,’” this was a quote from young multimedia produce Gabriel Dance. This is important, because it shows you don’t have to lose the personal in an aggregation of data.

“Dance was uninterested, even when he graduated from college, in 2004, in the whole ‘work in Podunk for a small paper and earn some chops’ model.” I hear this a lot from students, that it doesn’t interest them to work for a small paper. I have been telling then for years that it’s not the only option. Technology helps provide new opportunities.

Props to technologies that came before and influenced the Times features: “The Word Train echoes Twitter’s pithy revelations and also the magnificent tag-cloud art piece We Feel Fine. For over a decade, web entrepreneurs have thrown far cheaper spaghetti against the wall, beginning with Drudge. There’s the Smoking Gun, Wikipedia, and especially Josh Marshall’s Talking Points Memo—which provides its own daring vision of what online journalism might be.” I hear people say all the time that journalism should take cues from other industries. Each year at SXSWi, I see examples of technologies that are important to the future of communication. More communicators should recognize these opportunities.

“The Times Online suggests what might happen when technology fuels in-depth reportage—and more radically, when readers are encouraged to invest their own analytical skills in the site’s raw resources, when some kid in Kansas finds fresh patterns in an open electoral database, then posts on his blog with a link back to the Times, enabling an expansive, self-correcting interpretative voice.” – this really highlights the power and potential. It is about engaging, not lecturing. It is about making readers part of the process. Believe it or not, they want to be. And some will spend quite a lot of time doing something with no expectation of monetary compensation. Call it social capital.

These guys are Timesmen. They have a different skill set, but they share objectives, standards. And behind that came lots of changing metrics on what constitutes success around here.”  I agree wholeheartedly with this statement. These people are journalists, that just happen to have programming skills. That’s different than a computer science major that is trained in enterprise computing and doesn’t get the nature of storytelling. But, one glance at that cool picture attached to the article, and you can see that this is a man’s game right now. I hope to have some influence on that, by training young women to operate in the programmer/journalist environment.  I think it is also important to point out that the people in this article came from journalism backgrounds and/or educations, not computer science.

The article goes on to talk about the Times Research and Development team, not something you see at most newspapers.  They experiment with cutting edge technologies.  Nick Bilton  of that department had some interesting observations.:

He “admits to a distinct generational divide at the paper, describing a trip he took out to Seattle with Arthur Sulzberger Jr. and other older Times bosses, on a private plane. ‘Four of them were reading the paper, folding it this crazy way, the way people fold it on a subway platform—to show just one column at a time,’ marvels Bilton. ‘They’d been doing it for 40 years.’ I ask him how he reads the paper. ‘Me, I don’t read the paper anymore. I read the website. I read the mobile site. When I read the print paper, I get frustrated—I find I have to sit by the computer and Google things.’”  I have to admit, I have never been a fan of the paper form factor, big and wieldy with the newsprint coming off on your hands. And, then all those papers piling up at my house. I used to confess this to students like I was confessing to an immoral crime. I would never say something like that in the company of colleagues (until now).  There had to be a better way to distribute news. I just didn’t have the vision to articulate what that might be. I definitely relate to Bilton in that when I read or watch TV, I am constantly in need of Google or Wikipedia or IMDB to support the activity.

“Print is just a device. The New York Times is not just a newspaper, it’s a news organization.”- ummm, yes.

“For those who believe these changes are gimmicks, he (Bilton)  has no patience: “This isn’t a storm! This isn’t something that’s going to pass! It’s the ice age. People aren’t going to suddenly open their eyes and we’re back in print.” – ummm, also yes.  I think I said at our faculty retreat, that this isn’t a nice extra, a side item, or a line on your syllabus.  It’s what we do – social and online media. Sometimes it’s hard to get people to believe something until they hear the NY Times is doing it, though ;-) .

The article goes on to summarize a vision for the future:

“It’s a beautiful dream, enough to make one hope that these experiments will kick-start—unlike so many online renaissances—a sustainable new model, giving journalism itself an opportunity to spark back to life. What is a front page, after all, other than an aggregator? Why does an article read the way it does—lede, nut graf, quotes? If that pyramid structure was designed for the physical facts of print production, what new structures will match the new technologies?” – definitely worth questioning the value of processes that were made for a different medium.

“There are skills the Times geeks admire that could enlarge the capacities of journalists: a respect for databases, a sweeping fascination with the quantitative. Also, a willingness to risk exposure, as well as a curiosity about visual tools that do not always come naturally to people who identify as writers.” -now we just have to get everyone else to value these skills, realize their importance in a curriculum, as well as a newsroom.

“This is the role the Times can play: exciting online readers about the value of reportage, engaging them deeply in the Times’ specific brand of journalism—perhaps even so much that they might want to pay for it.” – well that’s the bottom line. There always is one. And this one might be journalism’s only hope. But, I think that it is important to point out here that there are probably alternate revenue models as well, that combine subscription, pay as you go, advertising, maybe merchandising, and other ways to incorporate both free and pay. That’s a problem we can likely engage technology’s help in solving.

There’s more with Aron Pilhofer on Eric Ulken’s blog at Making Sense of Data at the New York Times.
My plan is to visit with Aron and his staff over the summer to better understand what they are doing, how other organizations can adapt, and how we need to engage these techniques in journalism curricula.

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